Neighborly is an online platform which members use to connect and share information with other people who live nearby.
Our mission is to bring local communities closer together by making it easier for them to connect and communicate.
We may update our terms periodically as part of our commitment to continually improve our platform.
Public Sphere Online Limited ("us", "we", or "our") operate the website and the Neighborly mobile application - referred to as either the platform, the mobile app, the service or the app in this page.
1.1 These terms and conditions shall govern your use of our mobile app
1.2 By using our app, you accept these terms and conditions in full
1.3 If you register with our mobile app, submit any material to our mobile app or use any of our mobile app services, you expressly agree to these terms and conditions.
1.4 You must be at least 16 years of age to use our mobile app; by using our mobile app or agreeing to these terms and conditions, you warrant and represent to us that you are at least 16 years of age.
You may not use our Service to do or share anything that is unlawful, misleading, discriminatory or fraudulent or that infringes or breaches someone else's rights, including their intellectual property rights.
We do not allow inappropriate or objectionable content on Neighborly and reserve the right to remove any content that violates this policy as well as suspend and / or remove accounts.
We will remove language or content that incites or facilitates serious violence. We remove content, disable accounts, and work with law enforcement when we believe there is a genuine risk of physical harm or direct threats to public safety. We also try to consider the language and context in order to distinguish casual statements from content that constitutes a credible threat to public or personal safety. In determining whether a threat is credible, we may also consider additional information like a person's public visibility and the risks to their physical safety.
We do not allow hate speech on Neighborly. We define hate speech as a direct attack on people based on what we call protected characteristics — race, ethnicity, national origin, religious affiliation, sexual orientation, caste, sex, gender, gender identity, and serious disease or disability.
We protect against attacks on the basis of age when age is paired with another protected characteristic, and also provide certain protections for immigration status. We define attack as violent or dehumanizing speech, statements of inferiority, or calls for exclusion or segregation.
In using Neighborly and its member-to-member transactional features you, and not Neighborly, are responsible for your own decisions and actions.
Use of Seller profiles or any similar feature does not make us an employer, placement agency, representative, or agent of or for you or any other neighbour or service provider.
If you and another member decide to work together, the two of you, and not Neighborly, are responsible for complying with any laws that might apply, such as tax or employment laws. Neighborly is not a party to transactions or disputes between members.
If you write a review or other comment about another member or their business, be truthful, fair and in your comments, and do not post any of their personal information without permission.
Neighborly is not responsible for the actions of its members; each member is responsible for their own actions and behaviour.
To the maximum extent permitted by applicable law, you release us (and our officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with any disputes arising from the use of our platform
3.1 Copyright © Public Sphere Online Limited 2020
3.2 Subject to the express provisions of these terms and conditions:
(a) we, together with our licensors, control the copyright and intellectual property rights in our mobile app and the material on our mobile app; and
(b) all the copyright and other intellectual property rights in our mobile app and the material on our mobile app are reserved.
4.1 You may:
(a) view pages from our mobile app on your phone
(b) download pages from our mobile app for caching in a phone
4.2 Except as expressly permitted by Section 4.1 or the other provisions of these terms and conditions, you must not download any material from our mobile app or save any such material.
4.3 You may only use our mobile app for your own personal and business purposes.
4.4 Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our mobile app.
4.5 Unless you own or control the relevant rights in the material, you must not:
(a) republish material from our mobile app (including republication on another mobile app);
(b) sell, rent or sub-license material from our mobile app;
(c) show any material from our mobile app in public;
(d) exploit material from our mobile app for a commercial purpose; or
(e) redistribute material from our mobile app.
4.7 We reserve the right to suspend or restrict access to our mobile app, to areas of our mobile app and/or to functionality upon our mobile app. We may, for example, suspend access to the mobile app during server maintenance or when we update the mobile app.
You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on the mobile app.
5.1 You must not:
(a) use our mobile app in any way or take any action that causes, or may cause, damage to the mobile app or impairment of the performance, availability, accessibility, integrity or security of the mobile app;
(b) use our mobile app in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
(c) hack or otherwise tamper with our mobile app;
(d) probe, scan or test the vulnerability of our mobile app without our permission;
(e) circumvent any authentication or security systems or processes on or relating to our mobile app;
(f) use our mobile app to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
(g) impose an unreasonably large load on our mobile app resources (including bandwidth, storage capacity and processing capacity);
(h) decrypt or decipher any communications sent by or to our mobile app without our permission
(i) conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our mobile app without our express written consent
(j) access or otherwise interact with our mobile app using any robot, spider or other automated means, except for the purpose of search engine indexing
(k) use our mobile app except by means of our public interfaces
(m) use data collected from our mobile app for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing); or
(n) do anything that interferes with the normal use of our mobile app
5.2 You must not use data collected from our mobile app to contact individuals, companies or other persons or entities.
5.3 You must ensure that all the information you supply to us through our mobile app, or in relation to our mobile app, is true, accurate, current, complete and non-misleading
6.2 You may register for an account with our mobile app by completing and submitting the account registration form on our mobile app, and clicking on the verification link in the email that the mobile app will send to you
6.3 You must not allow any other person to use your account to access the mobile app.
6.4 You must notify us in writing immediately if you become aware of any unauthorised use of your account.
6.5 You must not use any other person's account to access the mobile app unless you have that person's express permission to do so
7.1 If you register for an account with our mobile app, you will be asked to choose a user ID and password
7.2 Your user ID must not be liable to mislead and must comply with the content rules set out in Section 10; you must not use your account or user ID for or in connection with the impersonation of any person.
7.3 You must keep your password confidential.
7.4 You must notify us in writing immediately if you become aware of any disclosure of your password.
7.5 You are responsible for any activity on our mobile app arising out of any failure to keep your password confidential, and may be held liable for any losses arising out of such a failure.
8.1 We may:
(a) suspend your account or
(b) cancel your account
at any time in our sole discretion with or without notice to you.
8.2 We will usually cancel an account if it remains unused for a continuous period of several months
8.3 You may cancel your account on our mobile app at any time by contacting us
Some content that you share or upload, such as photos or videos, may be protected by intellectual property laws.
When you share, post, or upload content that is covered by intellectual property rights on or in connection with our Products, you grant us a non-exclusive, transferable, sub-licensable, royalty-free, and worldwide license to host, use, distribute, modify, run, copy, publicly perform or display, translate, and create derivative works of your content .
9.1 In these terms and conditions, "your content" means all works and materials (including without limitation text, graphics, images, audio material, video material, audio-visual material, scripts, software and files) that you submit to us or our mobile app for storage or publication on, processing by, or transmission via, our mobile app.
9.2 You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media.
9.3 You grant to us the right to sub-license the rights licensed under Section 9.2.
9.4 You grant to us the right to bring an action for infringement of the rights licensed under Section 9.2.
9.6 You may edit your content to the extent permitted using the editing functionality made available on our mobile app.
9.7 Without prejudice to our other rights under these terms and conditions, if you breach any provision of these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may delete, unpublish or edit any or all of your content.
10.1 You warrant and represent that your content will comply with these terms and conditions.
10.2 Your content must not be illegal or unlawful, must not infringe any person's legal rights, and must not be capable of giving rise to legal action against any person (in each case in any jurisdiction and under any applicable law).
10.3 Your content, and the use of your content by us in accordance with these terms and conditions, must not:
(a) be libellous or maliciously false;
(b) be obscene or indecent;
(c) infringe any copyright, moral right, database right, trade mark right, design right, right in passing off or other intellectual property right;
(d) infringe any right of confidence, right of privacy or right under data protection legislation;
11.1 We do not warrant or represent:
(a) the completeness or accuracy of the information published on our mobile app;
(b) that the material on the mobile app is up to date;
(c) that the mobile app will operate without fault; or
(d) that the mobile app or any service on the mobile app will remain available.
11.2 We reserve the right to discontinue or alter any or all of our mobile app services, and to stop publishing our mobile app, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any mobile app services, or if we stop publishing the mobile app.
11.3 To the maximum extent permitted by applicable law and subject to Section 12.1, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our mobile app and the use of our mobile app.
12.1 Nothing in these terms and conditions will:
(a) limit or exclude any liability for death or personal injury resulting from negligence;
(b) limit or exclude any liability for fraud or fraudulent misrepresentation;
(c) limit any liabilities in any way that is not permitted under applicable law; or
(d) exclude any liabilities that may not be excluded under applicable law.
12.2 The limitations and exclusions of liability set out in this Section 12 and elsewhere in these terms and conditions:
(a) are subject to Section 12.1; and
(b) govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions.
12.3 To the extent that our mobile app and the information and services on our mobile app are provided free of charge, we will not be liable for any loss or damage of any nature.
12.4 We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
12.5 We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
12.6 We will not be liable to you in respect of any loss or corruption of any data, database or software.
12.7 We will not be liable to you in respect of any special, indirect or consequential loss or damage.
12.8 You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the mobile app or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).
13.1 Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:
(a) send you one or more formal warnings;
(b) temporarily suspend your access to our mobile app;
(c) permanently prohibit you from accessing our mobile app;
(f) commence legal action against you, whether for breach of contract or otherwise; and/or
(g) suspend or delete your account on our mobile app
13.2 Where we suspend or prohibit or block your access to our mobile app or a part of our mobile app, you must not take any action to circumvent such suspension or prohibition or blocking
14.1 We may revise these terms and conditions from time to time.
14.3 If you have given your express agreement to these terms and conditions, we will ask for your express agreement to any revision of these terms and conditions; and if you do not give your express agreement to the revised terms and conditions within such period as we may specify, we will disable or delete your account on the mobile app, and you must stop using the mobile app.
15.1 You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions.
15.2 You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.
16.1 If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.
16.2 If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
17.1 A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party.
17.2 The exercise of the parties' rights under a contract under these terms and conditions is not subject to the consent of any third party.
18.1 Subject to Section 12.1, these terms and conditions, together with our privacy and cookies policy shall constitute the entire agreement between you and us in relation to your use of our mobile app and shall supersede all previous agreements between you and us in relation to your use of our mobile app.
19.1 These terms and conditions shall be governed by and construed in accordance with English law
19.2 Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England
20.1 This mobile app is owned and operated by Public Sphere Online Limited
20.2 We are registered in England and Wales under registration number 10271027 , and our registered office is at 86-90 Paul Street, London
20.3 You can contact us:
(a) by email, using firstname.lastname@example.org